Rageshop is a Toronto-based small business that sells aesthetically pleasing, pre-loved clothes for great prices, working primarily off Instagram.
Looking at their instagram page, it's easy to navigate with a pleasing look to the eye, allowing for customers to immediately click on any pieces that may catch their attention. The clothes are modeled with what looks like minimal editing, allowing you to see it on a real body. Their highlights and posts are updated regularly, so you never have to question if something is still in stock or not - it's very straightforward.
I bought the Solid Crop Rib-Knit Top, and Talula Light Pink Double-Breasted Blazer which are listed with size and condition, easing my decision to make a purchase. I DM'd the account and was met with a timely, polite and thorough response each time it was needed. The owner sent me a full breakdown of the items to let me know exactly what I was purchasing with size measurements, item history, personal notes, and additional photos which was very helpful so there were no surprises or buyer's remorse.
The pricing was affordable, and reasonable, taking into account the proper shipping, and they were even open to negotiating which is amazing! After shipping, they provided a tracking number and potential arrival date as well.
When the package arrived, I was so excited and definitely happy with what I got. The items fit well and even work together in an outfit. They also threw in some extra goodies including tea and beauty supplies which was really cute, and awesome.
The only areas I would think that could be improved was the packaging - while cute and functional, the plastic holding the items had me wondering if it was recycled plastic, or if there was an alternative it could be wrapped in, and the size options - most are small/medium which makes sense since they are modeled by a thinner person, but I'd love to see the shop expand and have more size inclusivity so they have a wider range of potential customers.
Overall my ratings are:
Customer Service 10/10
Ordering Process 10/10
Product Quality 9.5/10
Delivery/Turnaround Time 10/10
Would I recommend? Yes! (In fact, I might be making a second purchase soon!)
Find Rageshop here: https://www.instagram.com/rageshop_clothing/