I'm going to be doing my first review on a small business that has impressed me greatly!
Aud's Apparel Co. is a small retail provider that makes custom made winter hats and accessories. I came across this small business in a group chat I made, when one of the participants linked her store's Instagram account.
I saw the page's feed and absolutely fell in love with the designs. I decided to get hats for my best friends, boyfriend and myself. The process was super easy, with Audrey (the owner) being super punctual with replies, and so easy to work with! She did butterfly designs for myself and my friends, with a wide option of colors, and was able to make a dragon decal for my boyfriend's hat. They turned out super cute, and are so comfy to wear. (Anyone that knows me knows that I absolutely hate wearing hats, and I love these, so that says a lot!) The only issue I had with the hat was that the back tag fell off after a few weeks, but it was a quick sewing fix.
Soon after, I entered a giveaway and won a custom keychain from Aud's Apparel, and was very satisfied by the item I got. I asked for a keychain with my Lao name on it because I don't own anything else with it, and Audrey definitely delivered! (Metaphorically and literally, because she delivered it to my door haha). It was very well made, with the gold letters standing out perfectly!
Overall my ratings are:
Customer Service 10/10
Ordering Process 10/10
Product Quality 9.5/10
Delivery/Turnaround Time 9/10
Would I recommend? Yes!
Aud's Apparel can be found here: https://www.instagram.com/audsapparelco/